New Customers

New  customers must fill out a New Customer Agreement and pay an $84 deposit before service can begin. To pay your deposit online, click HERE . Sign up for service in-person at City Hall, or send your completed agreement along with a photo of your ID to  [email protected]. For additional information and resources, please view our  New Resident Welcome Packet.


Deposits will be returned to home owners when payments have been made on time for twelve consecutive months. Deposits for renters will be kept on file and applied to the final balance or refunded via check (if no balance owing) when service is discontinued.

Utility Bills

Bills are mailed on the last day of the month and are due on the 25th of the following month. Accounts that have not been paid by the 5th of the month following the due date will incur late fees. If the account remains past due after the 15th, additional fees will be assessed and a shut off notice will be placed on the door of the residence prior to service actually being discontinued the following business day.


How to Pay Your Bill

  • In-Person: Payments can be made via cash, check,or card in person at City Hall during business hours, Monday through Friday 8 am to 12:00 pm and 1:00pm to 5:00 pm
  • 24-Hour Drop Box: There is a 24-Hour payment drop box  located behind the building in the north parking lot. Please do NOT place cash in the drop box.
  • Online: Credit and debit card payments can be made online HERE. Card payments may also be made over the phone by calling 541-369-2522 during normal business hours.  Checks should be made out to City of Halsey and mailed to PO Box 10, Halsey, OR 97348. Please note your account number on your check. Returned Checks will incur a $30 NSF Fee.
  • Direct Pay-We have a Direct Pay (Auto-Pay) Program that allows customers to have their monthly utility payment automatically deducted from a checking or savings account on the due date (the 25th of the month or the following business day if the 25th falls on a weekend or holiday). Enroll by the 20th of the month to start Direct Pay the following month. For more information, to enroll, or make changes to an existing Direct Pay, please see the Direct Pay Enrollment/Change Form below.


Please Make Checks Payable To: City of Halsey

Mailing Address: PO Box 10, Halsey, OR 97348




Please Note: All credit/debit transactions are charged a 3% convenience fee by our card processor.


Monthly Residential Utility Rates

  • Water: Base Charge: $44.00 *Includes up to 3,000 gallons of usage. 
  • Sewer Base Charge: $37.00
  • Sewer Only Base Rate: $41.00
  • Storm Water Drainage Fee: $1.00
  • Blue Heron Stormwater Pump Fee: $6.00
  • Annual Backflow Testing Fee (October): $20.00


For a full list of rates, including usage tiers and commercial rates, please see the current Rate Memo.



City of Halsey Payment Agreement Program

The City of Halsey offers a Payment Agreement Program which allows you to split your past due balance over multiple months. Each month, your current balance will be due along with your monthly payment. This does not eliminate any of your account balance or allow customers to skip payments, but can help make past due accounts a bit more manageable and keep water service on if you are having financial difficulty. 

 Please note: The following rules apply when on a Payment Agreement:

  • Payment is due on the due date. There are no exceptions and no grace period.  
  • If payment is not received by the due date, a door hanger ($15 fee) will be placed at the property and the full account balance will be due within 48 hours to avoid discontinuance of service.
  • Customers are not eligible for another payment agreement for a period of six months after an agreement is lost.

Utility Bill Assistance


Linn County Community Services Consortium may be able to help with utility bills if income requirements are met. For more information, visit their website, or call (541) 926-7163. Please see supporting documents for an income requirements flyer.




Snowbird? Long vacation or absence? If you intend to vacate your property temporarily, and the property will be vacant for at least 60 days, you may request a voluntary shut off. This will keep you from paying the monthly base rate while away. There is a $25 fee to temporarily disconnect your service, and a $25 fee to reinstate it again, which is a considerable savings over paying the base rate for two plus months. Partial months will be pro-rated.


The back flow device is located in the ground behind your water meter. The purpose of the back flow device is to act as a one-way valve in order to keep the water that has entered your water lines from returning to the City’s lines, which helps protect the water supply as a whole. A diagram of the back flow device is shown below. It is Oregon Law that once back flow devices are installed, they must be checked annually. The City contracts device testing all  at once in order to save citizens some money. This $20 fee is billed each year in October on your utility bill.

stop service request

 Please provide at least 2 business days notice for your request. Requests that fall on a weekend or holiday will be processed the next business day.