New customers must fill out a New Customer Agreement and pay an $81 deposit before service can begin. To pay your deposit online, click HERE . Sign up for service in-person at City Hall, or send your completed agreement along with a photo of your ID to [email protected]. For additional information and resources, please view our New Resident Welcome Packet.
Deposits will be returned to home owners when payments have been made on time for twelve consecutive months. Deposits for renters will be returned or applied to the final balance when service is discontinued upon leaving and refunded via check if applicable.
Bills are mailed on the last day of the month and are due on the 25th of the following month. Accounts that have not been paid by the 5th of the month following the due date will incur late fees. If the account remains past due after the 15th, additional fees will be assessed and a 24-hour shut off notice will be placed on the door of the residence.
Please Make Checks Payable To: City of Halsey
Mailing Address: PO Box 10, Halsey, OR 97348
Please Note: All credit/debit transactions are charged a 3% convenience fee by our card processor.
For a full list of rates, including usage tiers and commercial rates, please see the current Rate Memo.
The City of Halsey offers a Payment Agreement Program which allows you to split your past due balance over multiple months. Each month, your current balance will be due along with your monthly payment. This does not eliminate any of your account balance or allow customers to skip payments, but can help make past due accounts a bit more manageable and keep water service on if you are having financial difficulty.
Please note: The following rules apply when on a Payment Agreement:
Snowbird? Long vacation or absence? If you intend to vacate your property temporarily, and the property will be vacant for at least 60 days, you may request a voluntary shut off. This will keep you from paying the monthly base rate while away. There is a $25 fee to temporarily disconnect your service, and a $25 fee to reinstate it again, which is a considerable savings over paying the base rate for two plus months. Partial months will be pro-rated.
The back flow device is located in the ground behind your water meter. The purpose of the back flow device is to act as a one-way valve in order to keep the water that has entered your water lines from returning to the City’s lines, which helps protect the water supply as a whole. A diagram of the back flow device is shown below. It is Oregon Law that once back flow devices are installed, they must be checked annually. The City contracts device testing all at once in order to save citizens some money. This $20 fee is billed each year in October on your utility bill.
Please provide at least 2 business days notice for your request. Requests that fall on a weekend or holiday will be processed the next business day.