News & Notices

Customer Shut-Off Valve

A friendly reminder from the Public Works Department.

It is important to know where your customer water shut-off valve is located. There may come a time when you need to turn off your water supply, whether it be for an emergency such as a burst pipe, or home renovations.

The City’s valve is located before the meter. Customers are prohibited from tampering with the City valve, per Halsey Municipal Code. Doing so could result in a fine of up to $500. Located beyond the meter box on the customer side is your backflow device, which contains valves that can be used to shut-off your service.  Additionally, there is a customer gate valve beyond the backflow device that can also be used.

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